Privacy Policy

Privacy Policy


The Board of West Clare Mental Health Association is committed to ensuring that all persons who support us, or who comes to us for support, feel confident and comfortable. Especially, in regard to how any personal information you share with us will be looked after or used. This privacy policy sets out how we collect, use and store your personal information. Personal information is any information that identifies or could identify you

West Clare Mental Health Association (WCMHA) respects your right to privacy and complies with its obligations under the General Data Protection Regulation (GDPR). The goal of this privacy policy is to help you understand how WCMHA deals with any personal data you provide when you visit our website or interact with us online.
By visiting the website, you are accepting the terms of this website privacy policy.

This website contains external links to other websites. WCMHA cannot be held responsible for the privacy policies of these other websites.

What information do we collect?

We collect information from you when you visit our website. This information is mostly anonymous and is collected via cookies. The anonymous information we collect consists of your IP address, the browser you’re using and the geographical region your internet service provider is located.
If you contact us by means of any forms on this website, or by directly emailing us, we do collect your personal information as your name, email, phone number. We only use this information to reply to your questions and we never share this information with any third party.

Visiting our website

We continually try to improve our website based on the anonymous information and feedback we receive from you. We want your visit to our website to be a useful one. By making sure you are able to find the information that you’re looking for and that it is relevant to you.

We use third party analytics tools and services to help us measure and analyse your anonymous input. These tools collect information including pages you visited, your location. This information assists us in improving our service to you. We collect all our website user information so that it cannot reasonably be manipulated to identify any particular individual user. When you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited. These server logs may include anonymous information such as your IP address, browser, originating website, your path through our website, how you exited our website for example

Do we use cookies?

Yes. Cookies are small files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

  • Our website uses Google Analytics to gather anonymous statistics about our visitors, and their behavior on our site.

  • Cookies don’t search your computer for information. Cookies register the information you provide through your browser. When you enter personal and/or financial information on a website, the cookies store your information, both for ease of use on your next visit, and for ad tracking.

Learn more about cookies, and how to control and delete them.


If you have any questions, concerns or comments about your privacy, please send us a description of your concern to or call us on 065 9062329 / 086 6043473

West Clare Mental Health Association may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from October 2021


As of the May 25th, 2018, every company that deals with European customers has to comply with the new European General Data Protection Regulation or GDPR in short.

In simple terms, it:

  • Applies to personal data — any data that relates to or can be used to identify a person in any way

  • Controls what can be done with personal information

  • Requires that consent is given or there is a good reason to process or store personal information.

  • Gives a person a right to know what information is held about them.

  • Allows a person to request information about them is erased and that they are ‘forgotten’ — unless there is a reason not to do this — e.g. a loan account.

  • Makes sure that personal information is properly protected. New systems must have protection designed into them (Privacy by Design). Access to data is strictly controlled and only given when required (Privacy by Default).

  • If data is lost, stolen or is accessed without authority, the authorities must be notified and possibly the people whose data has been accessed may need to be notified also.

  • Data cannot be used for anything other than the reason given at the time of collection.

  • Data is securely deleted after it is no longer needed.

  • Allows national authorities to impose fines on companies breaching the regulation. These fines can be up to €20 million or 4% of the businesses global turnover — whichever is higher.

What information do you hold on me?

Whenever you use one of the forms on this website to contact us or send us other information we keep a record of these form transmissions in our secure online database and in our email inbox. We may collect your personal details as name, email, and any other information you sent to us by either using a form on this website or by using a direct email link in other offline ways such as an Excel spreadsheet or custom made database.

Why do you keep my personal data?

We keep record of your personal data to be able to contact you now or in the future. We only contact you in relation to your original request. We will not use your personal data for any other purposes like newsletters (unless you explicitly told us to do so) or sell/give your personal data to third parties.

Who has access to my personal data?

Anyone who works at our company can have access to your personal data.

What happens in case of a security breach?

In the unlikely event your data is lost, stolen or accessed without authority you and the Data Protection Commissioner will be notified within 72 hours.

How can I control my personal data?

To see the exact information we hold on you, use the form below and we will send you a copy of all data we have stored in our database. You can also use the form to request us to completely remove your data from our database.

Personal Data Request Form

Delete Data Request

Submit this form to request personal data deletion from the site administrator.